Credit Usage FAQs

  1. What are credits, and how do they work?

    Credits are the currency used to power your workflows. Each task or operation consumes a certain number of credits based on factors like operation type, data size, and computational resources used. More details here: MarkovML Credits.

  2. How do I check my remaining credits?

    You can see your current credit balance in the dashboard under the "Credits" section. If you need a detailed breakdown, check out this guide.

  3. What happens when I run out of credits?

    If you run out of credits, you won’t be able to perform certain actions until you purchase more or wait for your monthly renewal (if on a subscription). Learn more here: MarkovML Credits.

  4. Do credits expire?

    Yes, depending on your plan. Free-tier credits usually expire at the end of the month, while paid users may have a different validity period. Check the expiration details here: Credits Guide.

  5. Can I transfer credits to another user?

    No, credits are tied to your account and cannot be transferred. However, you can manage team credits if you’re on an enterprise plan. More on that here.

  6. How much does each action cost in credits?

    The credit cost depends on the complexity of the task. For example, running a small model might cost fewer credits than a large one. Check out the pricing details here: Credit Usage Breakdown.

  7. Can I get free credits?

    Yes! Some plans come with free monthly credits, and there may be promotional offers. Stay updated via your account dashboard: More Info.

  8. What if my credits were used up unexpectedly?

    If you think your credits were deducted incorrectly, check the usage logs in your dashboard. If something seems off, reach out to support. More details here: Credit FAQs.

  9. How can I buy more credits?

    You can purchase additional credits from the billing section in your dashboard. Find step-by-step instructions here: Buy Credits.

  10. Are credits refunded if unused?

    Generally, credits are non-refundable, but some exceptions may apply. Learn more about our policies here: Credit Terms.