Subscription FAQs

  1. What subscription plans does MarkovML offer?
    We offer different plans based on your usage needs, including free and paid options. You can compare them here: Subscription Plans.
  2. How do I upgrade or downgrade my plan?
    You can switch plans anytime from your account settings. Changes take effect immediately or at the next billing cycle. Get details here: Manage Subscription.
  3. What happens if I cancel my subscription?
    If you cancel, you'll still have access until the end of your billing cycle. After that, your account will revert to the free plan. Learn more: Subscription Cancellation.
  4. Do I get a refund if I cancel mid-cycle?
    No, refunds are generally not provided for mid-cycle cancellations, but you’ll keep access until the cycle ends. More info here: Subscription.
  5. How do I update my payment method?
    You can update your payment details from the billing section in your account. More info here: Subscription.
  6. What happens if my payment fails?
    If a payment fails, you’ll get a grace period to fix it. After that, your plan may be downgraded. More info here: Subscription.
  7. Can I switch between monthly and annual billing?
    Yes! You can switch between billing cycles from your subscription settings. Check out how here: Billing Options.
  8. Does my subscription include a certain amount of credits?
    Yes! Each plan comes with a specific amount of credits that renew monthly. See the credit allocations here: Subscription Benefits.
  9. Can I add team members to my subscription?
    Yes, team and enterprise plans allow multiple users. Learn how to manage team access here: Team Plans.
  10. Where can I see my billing history?
    Your full billing history and invoices are available in the billing section of your account. More details here: Billing History.